Privacy Policy

Last Updated: April 20, 2026

ShortBamboo ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

1. Information We Collect

1.1 Information You Provide Directly

We collect information you voluntarily provide through our contact form, including:

• Your name
• Email address
• Phone number / WhatsApp number
• Company/Brand name
• Message content and inquiry details

1.2 Automatic Information Collection

We automatically collect certain information about your device and visit, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent
• Referring website
• Device identifiers

1.3 Cookies and Tracking Technologies

We use Google Analytics to understand how visitors use our website. Google Analytics uses cookies and similar tracking technologies to collect non-personally identifiable information about your browsing activities. For more information, please see our Cookie Policy.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Send you updates about our services (with your consent)
• Process your form submissions and contact requests
• Analyze website usage and improve our services
• Comply with legal obligations
• Prevent fraud and ensure security
• Send marketing communications (only if you opt-in)

3. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specifically:

• Contact form data: Retained for 2 years unless you request deletion
• Email communications: Retained for 1 year after last contact
• Analytics data: Retained for 26 months (Google Analytics default)

You can request deletion of your personal data at any time by emailing hello@shortbamboo.com.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties.

We may share your information only in the following circumstances:

• Service Providers: With service providers who assist us in operating our website and conducting business (e.g., Formspree for form handling)
• Legal Requirements: When required by law, legal process, or government requests
• Protection of Rights: To protect our rights, privacy, safety, or property
• Business Transfers: In connection with a merger, acquisition, or sale of assets (you'll be notified)

5. Third-Party Services

5.1 Google Analytics

Our website uses Google Analytics, a web analytics service provided by Google LLC. Google Analytics uses cookies to help us analyze how you use our site. The information generated about your use of our website (including your IP address) will be transmitted to and stored by Google. Google will use this information to:

• Evaluate your use of the website
• Compile reports on website activity
• Provide other services related to website activity and internet usage

You can opt out of Google Analytics by visiting Google Analytics Opt-out.

5.2 Form Processing (Formspree)

If you submit our contact form, your data is processed through Formspree. Formspree's privacy policy is available at formspree.io/privacy.

5.3 Booking Service (Calendly)

When you schedule a call through our booking link, your information is processed by Calendly. Calendly's privacy policy is available at calendly.com/privacy.

6. Your Rights and Choices

6.1 Access and Portability

You have the right to request access to the personal information we hold about you and to receive a copy in a portable format.

6.2 Correction and Deletion

You have the right to request correction of inaccurate data and deletion of your personal information (subject to certain legal obligations).

6.3 Opt-Out of Communications

If you receive marketing emails from us, you can opt-out by clicking the "unsubscribe" link in the email or by contacting us directly.

6.4 Cookies

You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when a cookie is being sent.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Children's Privacy

Our services are not directed to children under 18 years of age, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete such information promptly.

9. International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws that differ from your home country. By using our services, you consent to such transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of material changes by updating the "Last Updated" date and, when required, by obtaining your consent.

11. Contact Us

12. Acknowledgment

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.