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Terms & Conditions.

These Terms & Conditions govern the use of ShortBamboo services, including creator discovery, influencer marketing campaigns, creator-brand collaborations, UGC projects, campaign coordination and related commercial engagements.

Last updated: September 2026

1. Acceptance of Terms

These Terms & Conditions apply to individuals, creators, brands, agencies, businesses and other parties interacting or working with ShortBamboo.

If a brand, agency, creator or business starts working with ShortBamboo, submits or approves a campaign, confirms a commercial engagement, or participates in a campaign, that party acknowledges that it has read and accepted these Terms & Conditions and the applicable Privacy Policy.

Continued participation in a campaign may be treated as acceptance of applicable policies, campaign terms, payment conditions, commercial requirements and agreed deliverables.

2. ShortBamboo Services

Depending on the engagement, ShortBamboo may provide services including:

  • Creator discovery and research.
  • Creator shortlisting.
  • Brand-creator matching.
  • Influencer campaign planning.
  • Creator negotiations and commercial coordination.
  • Campaign management and coordination.
  • UGC and content collaborations.
  • Campaign reporting and performance summaries.

The exact scope of work depends on the applicable proposal, quotation, campaign brief, invoice, agreement or written commercial communication.

3. Campaigns and Deliverables

Campaign deliverables may include reels, posts, stories, UGC assets, product integrations, photographs, videos or other content agreed for a specific campaign.

Deliverables, timelines, creator requirements, platforms, number of assets and revision requirements should be confirmed before the relevant campaign begins.

Changes requested after campaign confirmation may affect timelines, creator availability, production costs or commercials.

4. Creator Availability and Selection

Creator availability is subject to the creator's schedule, interest, commercial expectations and other circumstances.

A creator profile shared during discovery or shortlisting does not guarantee that the creator will ultimately participate in a campaign.

ShortBamboo may recommend creators based on available information, campaign fit, audience, content quality, engagement and other relevant factors.

5. Commercials and Payments

Campaign commercials, creator fees, agency fees, production charges and other applicable costs will be communicated through the relevant proposal, quotation, invoice, campaign agreement or written commercial communication.

Unless otherwise agreed in writing, payment obligations remain applicable according to the agreed commercial terms.

Creator fees and third-party costs may be payable separately from ShortBamboo's service fees, depending on the campaign structure.

6. Late Payment & Additional Charges

If an agency, brand or other commercial partner fails to make an agreed payment by the applicable due date, the payment will be considered overdue from the next working day.

Even a delay of one working day may result in an additional late-payment charge where such charge has been specified in the applicable commercial terms, invoice, proposal or campaign agreement.

Where a late-payment charge applies, the amount or rate will be communicated in the relevant commercial document applicable to that engagement.

ShortBamboo may pause campaign coordination, creator communication, content delivery, production work or other services where outstanding payments remain unpaid.

Where creator payments or third-party costs depend on receiving payment from an agency or client, ShortBamboo will not be responsible for delays caused by that agency's or client's failure to make timely payment.

Any applicable late-payment charge is separate from outstanding campaign fees, creator fees or third-party costs unless expressly stated otherwise.

7. Content Usage Rights

Content usage rights depend on the commercial agreement for the relevant campaign.

A creator's content may not automatically include unlimited rights for advertising, paid media, whitelisting, website use, marketplace use, editing or long-term commercial exploitation.

Additional usage rights, if required, should be agreed separately and may involve additional charges.

8. Client and Creator Responsibilities

Brand / Agency Responsibilities

  • Provide accurate campaign information.
  • Provide products, briefs and required assets within agreed timelines.
  • Provide approvals or feedback within reasonable timelines.
  • Make agreed payments on time.
  • Ensure that claims, product information and campaign instructions supplied to creators are accurate and lawful.

Creator Responsibilities

  • Provide accurate profile and audience information.
  • Follow agreed campaign requirements.
  • Deliver agreed content within the confirmed timeline.
  • Disclose sponsored or commercial relationships where required by applicable platform rules or law.
  • Avoid knowingly providing misleading performance or audience information.

9. Intellectual Property

Unless otherwise agreed in writing, ShortBamboo's website, branding, written materials, systems, designs, processes and original business materials remain the property of ShortBamboo or the applicable rights holder.

Clients, creators and other users may not copy, reproduce, resell, distribute or commercially exploit ShortBamboo's proprietary materials without appropriate permission.

10. Case Studies and Marketing

Where permitted by the applicable commercial arrangement, ShortBamboo may reference completed campaigns, publicly available campaign content, creator profiles, brand names or campaign results for portfolio, case-study or marketing purposes.

Where a client or campaign requires confidentiality, ShortBamboo will follow the applicable written confidentiality requirements.

11. Third-Party Platforms

Creator campaigns may involve third-party platforms such as Instagram, YouTube, TikTok, Meta services, payment providers, email services or other platforms.

ShortBamboo does not control third-party platform availability, algorithms, policies, moderation decisions, outages or account restrictions.

12. Campaign Performance

ShortBamboo does not guarantee specific campaign results.

In particular, no guarantee is made regarding:

  • Views.
  • Reach.
  • Likes or comments.
  • Follower growth.
  • Engagement rate.
  • Website traffic.
  • Leads.
  • Sales or revenue.
  • Return on investment.

Campaign performance can be affected by creator behaviour, audience response, platform algorithms, market conditions, creative execution and other factors outside ShortBamboo's control.

13. Limitation of Liability

To the extent permitted by applicable law, ShortBamboo will not be liable for indirect, incidental, special or consequential losses arising from a campaign or use of the website.

This includes losses arising from third-party platform outages, creator cancellation, changes in platform algorithms, audience behaviour, campaign performance, delays caused by clients or creators, or circumstances outside ShortBamboo's reasonable control.

14. Indemnity

To the extent permitted by applicable law, a party may be responsible for losses, claims, liabilities or expenses arising from its own breach of these Terms, unlawful conduct, infringement of third-party rights or inaccurate information supplied by that party.

15. Suspension and Termination

ShortBamboo may suspend or terminate services where there is a material breach of applicable terms, non-payment, misuse of services, unlawful activity or circumstances that make continued performance commercially or operationally unreasonable.

Outstanding payment obligations and rights that by their nature should continue after termination will survive termination of the engagement.

16. Privacy

Information collected through our website and business interactions is handled in accordance with the ShortBamboo Privacy Policy.

You can read the full Privacy Policy for information about collection, use, sharing, retention and protection of personal information.

17. Changes to These Terms

ShortBamboo may update these Terms & Conditions from time to time.

Updated terms will be published on this page where appropriate. Continued use of the website or continued participation in applicable engagements after an update may constitute acceptance of the revised terms to the extent permitted by law.

18. Governing Law

These Terms & Conditions are intended to be governed by the applicable laws of India.

Any dispute will be subject to the jurisdiction of the courts having appropriate jurisdiction under applicable Indian law.

19. Contact Us

For questions regarding these Terms & Conditions or a ShortBamboo engagement, contact:

ShortBamboo

Email: hello@shortbamboo.com

Website: shortbamboo.com

ShortBamboo ShortBamboo

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