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Terms & Conditions

These terms govern your use of ShortBamboo services.

Last Updated: April 8, 2026

Introduction

Welcome to ShortBamboo (“we”, “our”, “us”). These Terms & Conditions govern your use of our website (shortbamboo.com) and our services related to UGC content and influencer marketing. By accessing our website or engaging with our services, you agree to these terms.

Services

ShortBamboo provides services including:

  • UGC content creation
  • Influencer sourcing and campaign management
  • Content strategy and marketing support

All services are delivered based on agreed project scope, timelines, and communication.

User Responsibilities

By working with us, you agree to:

  • Provide accurate and complete information
  • Share required assets, approvals, and feedback on time
  • Ensure that materials provided do not infringe on third-party rights
  • Make payments as per agreed terms

Payments & Billing

  • All payments must be made as per the agreed proposal or invoice
  • Work may begin only after advance payment, if applicable
  • Delays in payment may result in project delays or suspension

Intellectual Property

All content, strategies, and deliverables created by ShortBamboo remain our property until full payment is received.

Once payment is completed:

  • Clients receive usage rights as agreed in the project scope
  • We reserve the right to showcase work in our portfolio unless otherwise agreed

Revisions & Approvals

  • Revisions are limited to the scope defined in the project agreement
  • Additional revisions or changes may incur extra charges
  • Timely approvals are required to maintain project timelines

Project Timelines

We aim to deliver projects within agreed timelines. However, delays may occur due to:

  • Late inputs or approvals from the client
  • Dependence on third-party influencers or platforms
  • Unforeseen circumstances beyond our control

Limitation of Liability

ShortBamboo is not liable for:

  • Indirect, incidental, or consequential losses
  • Performance outcomes such as sales, engagement, or ROI
  • Issues arising from third-party platforms or influencers

Termination

We reserve the right to suspend or terminate services if:

  • There is a breach of these terms
  • Payments are not made on time
  • There is misuse of our services

Clients may also terminate services by providing written notice. Refunds, if any, will be handled as per our Refund Policy.

Third-Party Services

Our services may involve third-party platforms, tools, or influencers. We are not responsible for their actions, policies, or performance.

Changes to Terms

We may update these Terms & Conditions from time to time. Continued use of our website or services implies acceptance of the updated terms.

Contact Us

If you have any questions about these Terms & Conditions, you can contact us at:

Email: hello@shortbamboo.com